The coronavirus (COVID-19) pandemic has exposed the fragility of traditional telephony infrastructure. Government and healthcare organizations utilizing limited PSTN-based fax numbers and legacy systems simply cannot handle the increased number of documents being transmitted each day. Busy signals, failed transmissions, and unsecure networks are delaying workflows and preventing critical documents including medical records, test results, and unemployment benefits from being processed fast and effectively.
Paul Banco, CEO and co-founder of etherFAX, discussed how DirectFax is accelerating communications for government and healthcare organizations during the COVID-19 pandemic in Electronic Health Reporter. Read the full article here.