Data Exchange and Workflow Automation
with Cloud Fax
Improve business operations with faster digital faxing and industry-leading security.
Cloud fax solutions let commercial organizations send and receive documents securely over the internet instead of relying on a physical fax machine or dedicated phone lines. ETHERFAX’s cloud faxing pairs secure, compliant transmission with AI-powered workflow automation, so businesses can retire legacy fax infrastructure, lower per-line costs, and route incoming documents directly into their existing systems of record.
ETHERFAX is the only cloud fax provider built on patented network technology that combines HITRUST, HIPAA, and PCI DSS security with AI-powered workflow automation for its HealthCloud and ProCloud networks.
Why Commercial Industries Need Efficient Cloud Fax Solutions
In every industry, from healthcare to legal services, traditional faxing poses a barrier to modern business operations. Maintaining and scaling legacy fax servers comes with high costs, and faxing is disconnected from critical business tools, like CRMs, EHRs, and ERP platforms.
Modernize Your Commercial Fax Infrastructure with Cloud-Based Technology
Industries that require secure faxing need seamless data exchange—without the limits of paper fax. Using a software-defined network for digital faxing, ETHERFAX helps businesses move from analog fax to high-speed document transfer, enabling data to be securely sent from any starting point to any end point.
Interoperable Data Exchange Across Your Business Systems with Cloud Fax
Whether your team is transmitting patient records, loan applications, or other sensitive documents, ETHERFAX leverages patented cloud technology, robust API integrations, and data processing tools to transmit documents. The ETHERFAX network drives interoperability, enabling faster data exchange between systems and companies.
Key Benefits of Secure, Cloud-Based Faxing for Businesses
Accelerate Business Operations with Digital Fax Automation
Use digital fax and automation for faster transmission and processing time
Lower Infrastructure Costs with Cloud Fax Solutions
Minimize infrastructure and support costs and reduce ongoing hardware maintenance
Ensure Business Continuity with Reliable Cloud Fax Networks
Keep critical systems operational at all times with high availability and disaster recovery
Maintain Regulatory Compliance with Secure Cloud Faxing
Meet industry regulations with secure cloud fax and data exchange
HITRUST and PCI DSS-Compliant Cloud Fax Security for Commercial Industries
Built with a security-first posture, ETHERFAX’s commercial cloud-based fax solution is HITRUST R2 and PCI DSS 4.0.1 certified, operating in a HIPPA and SOC 2®-compliant environment. Engineered to meet the highest security standards, our network offers end-to-end encryption with advanced security strategies to ensure business-critical information and patien data remain protected.
Enhance Commercial Workflow Efficiency with AI-Powered Fax Automation
In the age of AI, businesses and organizations need easy-to-implement workflow automation tools that streamline time-consuming, manual processes. ETHERFAX’s AI-powered workflow automation tools help teams process and classify documents more quickly, reducing human error and increasing efficiency.
Trusted Consulting and Support Throughout Your Cloud Fax Transition
Replacing existing technology doesn’t have to be disruptive. As you transition to cloud fax, ETHERFAX uses a phased approach that allows your team to move at the pace that’s right for your business—as quickly as a few days, rather than weeks or months for deployment. To deliver a seamless transition, ETHERFAX consults with your team, maps the touchpoints from your applications and devices to the ETHERFAX network, and provides white-glove training and support during transition.
Our Technology Partners Extend Your Cloud Fax Capabilities
ETHERFAX uses advanced API integrations to connect with the multifunction devices and third-party applications your teams use every day, ensuring continuity and seamless workflows.
Frequently Asked Questions
What are cloud fax solutions?
Cloud fax solutions send and receive faxes over a secure internet-based network instead of relying on physical fax machines or phone lines. They enable businesses and healthcare organizations to exchange documents digitally while keeping the reliability and compliance standards that regulated, fax-dependent industries require.
How is ETHERFAX different from a traditional fax machine or phone-line fax service?
ETHERFAX runs on patented cloud network technology rather than copper phone lines. When switching to ETHERFAX, organizations can remove fax hardware and cut per-line telephony costs. It also offers AI-powered document processing so incoming faxes can be read, classified, and routed automatically instead of scanned and filed by hand.
Is ETHERFAX's cloud fax platform secure for commercial use?
Yes. ETHERFAX’s healthcare and commercial offerings are certified to meet HITRUST CSF® R2, PCI DSS 4.0.1, and NIST v1.1 cyber security requirements. The solutions also operate in an environment that complies with SOC® 2, HIPAA, and GDPR readiness standards for organizations that need certified, auditable document exchange.
How much can a commercial business save by switching to cloud faxing?
With cloud faxing, organizations can cut fax servers, dedicated phone lines, on-premise hardware, and their associated support and maintenance costs. Exact savings vary by business size and current infrastructure, but commercial customers typically see lower ongoing capital expenditure (CapEx) costs for infrastructure and maintenance after moving off legacy fax systems.
What is the difference between ETHERFAX Engage and ETHERFAX Flow?
ETHERFAX Engage is a web-based application for sending, receiving, and managing faxes from existing MFPs, scanners, email, and software applications. ETHERFAX Flow uses AI to capture incoming documents, enrich the data, and route them automatically into the correct system of record. Teams choose Engage for day-to-day fax management and Flow for automating document workflows.
Can ETHERFAX integrate with the software and hardware our business already uses?
Yes. ETHERFAX integrates with systems including Microsoft 365, Google Workspace, Hyland OnBase, Epic, and ACDI PaperCut, plus MFPs and scanners from Canon, Ricoh, Xerox, and Lexmark.
How long does it take to move from a legacy fax system to ETHERFAX?
Though timelines vary by organization size and existing infrastructure, ETHERFAX uses a crawl, walk, run methodology to avoid ripping and replacing existing technology. First, an integration driver is implemented to shift fax traffic off aging copper lines on day one. Then, our team works directly with commercial customers to map touchpoints to existing systems and port numbers to ETHERFAX with minimal disruption to end user workflows.
Extending Secure Cloud Fax Solutions to Government Agencies
In addition to operating in major commercial industries, ETHERFAX offers a government network that has been tested to meet the rigorous federal security standards. Find out how we deliver secure faxing and document transmission for public sector departments, agencies, and institutions.
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How ETHERFAX’s Integrations Empower Secure Cloud-Based Document Exchange for its Partners