Security Certifications and Data Protection Standards

ETHERFAX is committed to meeting rigorous security measures and maintaining compliance with industry standards to safeguard sensitive information.

End-to-End Encryption for Complete Data Privacy

In addition to maintaining third-party compliance certifications, we have implemented multiple defense-in-depth strategies into our patented ETHERFAX technology, including two-factor authentication and end-to-end encryption, to guarantee that patient data and business-critical information remain protected. 

FedRAMP High

FedRAMP Overview and Benefits

FedRAMP (Federal Risk and Authorization Management Program) is a U.S. federal government initiative designed to standardize the security assessment, authorization, and continuous monitoring of cloud services. This certification ensures that cloud service providers (CSPs) adhere to stringent security protocols, making them trustworthy partners for federal agencies and other organizations requiring high levels of data protection. 

Importance in Healthcare

Healthcare organizations handle sensitive patient information that requires robust protection. Utilizing FedRAMP-certified CSPs ensures compliance with HIPAA and other regulatory standards, safeguarding patient data against breaches and ensuring confidentiality. This is vital in maintaining patient trust and upholding the integrity of healthcare services. 


ETHERFAX’s Commitment to Security

ETHERFAX is in the process of obtaining FedRAMP authorization, furthering its commitment to high security standards. This initiative, in partnership with third-party assessors, ensures that ETHERFAX’s hybrid-cloud technology meets stringent requirements, enhancing the security of confidential data exchanged within healthcare and government sectors. 

Third-Party Attestation of Compliance 

Self-attestations or self-audits should be a red flag for any organization that processes confidential information. Independent software vendors (ISVs) that offer products utilizing cloud services must do their due diligence to ensure that all their cloud services providers have third-party certifications to protect their customers’ data, as well as their reputation as trusted vendors.

ETHERFAX services operate in a HIPAA and SOC 2® compliant environment that is both HITRUST CSF® and PCI DSS certified. Many ISVs integrate with ETHERFAX services due to our attestations of compliance and commitment to meeting these cybersecurity standards.

Compliance Certifications and Regulations 

The Equinix facilities that currently house ETHERFAX’s data centers maintain compliance with the following certifications:  SOC 1 Type II, SOC 2 Type II, ISO 27001, PCI DSS, ISO 22301. For more information please visit 

Explore our Secure Document Exchange Solutions

Secure Exchange Network

The ETHERFAX Secure Exchange Network (SEN) enhances productivity and streamlines operations by enabling secure, seamless communication across multiple systems through a fully encrypted and HIPAA-compliant network. By leveraging hybrid-cloud technology, SEN provides fast, high-quality document exchange without the need for traditional telephony, aligning with ETHERFAX’s security protocols to ensure end-to-end protection and operational efficiency.

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API Integration

The ETHERFAX API enables custom application integration, allowing document exchange with four-nines reliability, built-in redundancy, multi-layered security, and an easy setup using the software development kit (SDK). By leveraging these security measures, organizations can ensure that their integrated solutions not only function efficiently but also maintain the highest levels of data protection and compliance, reducing operational risks and enhancing overall productivity.

Ready to get started?

Reach out to ETHERFAX today and discover how our secure document exchange solutions can transform your business operations.