Cloud Faxing: A Smarter, More Secure Way to Exchange Data

Replace legacy fax systems with a cloud-based fax solution that improves reliability, strengthens data protection, and streamlines workflows.

Legacy Faxing is Unreliable and Not Built to Scale

Traditional fax infrastructure was never designed to support today’s digital, distributed organizations. Legacy fax systems rely on outdated hardware, phone lines, and manual processes that cause frequent delays, failures, and security risks. As organizations grow, these limitations create costly bottlenecks and strain IT resources.

Streamline Document Exchange with Cloud Faxing

Cloud faxing replaces hardware‑dependent fax servers with a secure, scalable, and always‑available cloud platform. The result is faster, more resilient communication that scales seamlessly with your organization, reduces IT burden, and enables secure document exchange anytime, anywhere.

Reduce the Need for On-premise Hardware

Traditional, on-premise fax servers carry a high cost for support and maintenance, and they often become overloaded when servers reach traffic capacity. Cloud-based faxing scales on demand as traffic increases to meet the needs of your organization. By switching to the cloud, organizations can eliminate the cost and complexity of traditional fax servers and instead use email, multifunction printers and devices, and third-party software applications to deliver documents to their destination.

Features that Simplify

Cloud-first Architecture: Move traffic off telephony and copper phone lines to a fully cloud-based network.
High-Availability Infrastructure: With multiple telephony providers, ETHERFAX offers carrier-level HA/DR, while also helping to reduce high fax failure rates
Seamless Integrations: Integrate ETHERFAX with EHR systems, multifunction printers, and business applications to securely exchange information between endpoints.
Data Protection and Security: Advanced encryption and transport layer security (TLS) ensure data is protected both in transit and at rest.
Audit Trails and Logging:Create transparent, traceable records for regulatory compliance and oversight.

Benefits for Success

Ease of Use for End Users: Send and receive documents from the systems end users use most: MFPs, email, mobile, and desktop applications.
Slash High Maintenance Costs:Reduce CapEx for server maintenance by moving away from traditional fax servers.
Accelerate Document Delivery: Transmit high-resolution, color documents in real time between any two end points on the ETHERFAX secure exchange network (SEN).
Workflow AutomationUse AI to read and summarize documents to reduce administrative burden and enhance productivity.
Dedicated Support: U.S.-based customer support assists with implementation and following go-live, ensuring your team has a reliable cloud fax solution.

Solutions for Your Biggest Faxing Challenges

Industry-leading Security for Cloud Faxing

ETHERFAX was engineered from the ground up with a security-first architecture to protect sensitive documents and business-critical data. ETHERFAX’s commercial document exchange solutions operate in an environment that complies with HIPAA and SOC 2® standards and is HITRUST and PCI DSS certified. ETHERFAX’s U.S. government services have been certified to meet and exceed the FedRAMP® High baseline requirements. Additional security features include advanced encryption, two-factor authentication, built-in redundancy, and high-availability to ensure data protection and reliable document exchange.

Cloud Faxing Integrates Seamlessly with Existing User Workflows

Third-party Applications

ETHERFAX uses direct, API-based integrations to deliver data into EHRs, CRMs, document management solutions, and more.

Multifunction Printers

ETHERFAX’s cloud faxing solution is embedded in the firmware of major multifunction printers, allowing end users to scan and fax documents at the push of a button.

Scanners and Devices

As an alternative to traditional faxing methods, devices and scanners can be used to send data via REST API to document capture platforms.

Six Key Criteria for Choosing a Cloud Fax Service

Choosing the right cloud fax service can make all the difference for reliability, company security, and return on investment (ROI). When evaluating options, it’s important to look beyond basic features and assess critical factors such as

Flexibility to scale as your needs evolve
Reliability and uptime
Product innovation
Ease of integration
Security and compliance certifications
Responsiveness of support teams

These considerations will ensure you choose a partner that won’t just replace legacy fax infrastructure, but will transform workflows throughout your organization. To dive deeper into these tips and learn about the six essential criteria you should weigh during your decision, download our free eBook.