ETHERFAX Flow
Free Your Team from Paperwork with AI-Powered Document Workflows
AI-powered document workflow automation uses generative AI to capture, classify, extract, and route incoming documents without manual data entry. ETHERFAX Flow intakes documents from any input such as fax, email, scanner, and file drops, turns the unstructured paperwork into structured data, and delivers it directly to a healthcare, government, or business system of record.
Manual Processes Are Slowing You Down
Fax queues are clogged with paperwork
Teams waste hours opening documents
Data is entered and rekeyed manually
Administrative staff are burned out
ETHERFAX Flow is the only AI-powered document workflow solution that combines native fax, email, and scanner intake with generative AI classification, summarization, and human-in-the-loop review, so no document type is left behind and digital files reach your system of record in seconds.
Transform your organization with intelligent digital workers
Your team deserves tools that work as hard as they do. ETHERFAX Flow leverages advanced AI to streamline incoming documents and reduce manual workload.
Streamline Document Processing With AI-Powered Automation
ETHERFAX Flow is an intelligent digital worker that transforms how your organization handles incoming documents. Flow automates document classification, data extraction, and summarization before routing data to the correct EHR or system of record—all in real time.
Enhance Team Efficiency
AI-powered document workflows cut processing time by 40-60%, lowering costs and increasing efficiency for your organization. Let intelligent digital workers handle the heavy lifting of reading and indexing each new document, so your team can focus on strategic tasks.
Improve Data Accuracy
Reduce errors and ensure mission-critical information is processed correctly. With intelligent digital workers assisting your team, you can trust the data in your system of record is accurate and reliable.
Reduce Manual Burden
Automating document workflows eliminates the hassle of manual data entry. Digital workers perform repetitive document processing tasks to augment your team. They classify and extract data, summarize key information, and route documents around the clock, enabling your team to work more efficiently and focus on higher-value tasks.
See Flow in Action
ETHERFAX Flow simplifies complex workflows into five seamless steps:
1 Capture
Automatically intake incoming documents from any source: fax, email, Direct Secure Message, document scanner, or file shares.
2 Classify
Use GenAI to categorize documents based on type and priority to reduce manual sorting and save valuable staff time.
3 Triage
Summarize and validate document content for accuracy, reorient pages, and parse large files by patient.
4 Extract
Pull key data points and AI-generated summaries for processing, and reduce manual data entry errors.
5 Route
Send documents to the correct system of record or workflow, accelerating the flow of data for your team.
How Flow Works for Your Industry
Organizations across healthcare, government, and commercial sectors use ETHERFAX Flow to streamline operations, improve accuracy, and reduce manual work. Rely on intelligent digital workers to help your teams complete tasks with less effort.
Healthcare
Clear fax inboxes in seconds, improving referral management, scheduling, and prior authorization.
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U.S. Government
Operating in the cloud, Flow intakes and processes mission-critical documents, delivering them to your system of record.
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Enterprise Business
Workflow automation classifies confidential documents and routes them to the correct team for work.
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Frequently Asked Questions
What is AI-powered document workflow automation?
AI-powered document workflow automation uses generative AI to read, classify, and route incoming documents automatically instead of relying on manual sorting and data entry. It lets organizations turn paperwork arriving by fax, email, or document scan into structured data that flows directly into your systems of record.
How is ETHERFAX Flow different from other AI document processing tools?
Unlike tools that rely on document templates or predefined layouts, Flow uses generative AI to classify documents by purpose and context, enabling it to handle referrals, invoices, contracts, and more without preset formats. It also includes human-in-the-loop review, so staff can confirm results before documents are routed.
What security and compliance standards apply to documents processed with Flow?
Flow runs on the ETHERFAX network, which meets HIPAA, HITRUST, SOC 2, and other compliance standards that healthcare and government customers require. Visit our Security page for the full list of current certifications that apply to your industry.
Do I need both ETHERFAX Engage and ETHERFAX Flow, or can I use Flow on its own?
ETHERFAX Flow can run on its own, but many teams pair it with Engage. Engage handles day-to-day fax management, sending and receiving from existing systems, while Flow layers on AI to classify, summarize, and routes incoming documents automatically as they arrive.
Does Flow work with faxed documents, or only email, scans, and uploads?
Yes. Flow can securely ingest documents from fax, email, Direct Secure Message, document scanners, file uploads, and more, so organizations can centralize document intake no matter how paperwork enters the business, including through ETHERFAX’s cloud faxing network.
How long does it take to implement ETHERFAX Flow?
Timelines vary by organization size and the systems to which Flow needs to connect. ETHERFAX’s team works directly with customers from initial planning through go-live to configure classification, extraction, and routing rules for each system of record.
Can Flow process documents in languages other than English?
Flow’s generative AI models are optimized for English-language documents today. Organizations with other language requirements should contact ETHERFAX to discuss support for their document mix.
What happens if Flow misclassifies or misreads a document?
Flow includes human-in-the-loop review, so staff can check and correct any misclassification or extraction error before a document is routed or integrated with another system, preventing a misidentified document from reaching your system of record.
How Flow Works with ETHERFAX Engage
ETHERFAX Flow is your team of digital workers that streamline document processing. But what happens before a document comes through the door? Find out how ETHERFAX Engage improves document delivery and management enterprise wide.
Ready to Get Started?
Reach out to ETHERFAX today, and hear how our cloud faxing with AI-powered document workflows can transform your business operations.