ETHERFAX Engage
Modern Enterprise Fax with AI Intelligence
Move away from legacy fax with an AI-enabled fax application
Cloud fax management software lets teams send, receive, and manage faxes from a secure web application instead of physical fax machines over aging copper phone lines. ETHERFAX Engage is ETHERFAX’s cloud fax client, giving teams shared workspaces, AI-powered insights, and centralized control over incoming and outgoing documents without costly on-premise fax servers.
ETHERFAX Engage is a secure fax management application that allows organizations to migrate from legacy fax servers to cloud-based operations while enabling teams to send and receive faxes right from their desktop.
Traditional Faxing Comes with High Costs
Legacy fax infrastructure is outdated, unreliable, and costly to support and maintain. Team members have to juggle failed faxes and poor transmissions with limited visibility into broken workflows, costing valuable staff time. Most importantly: Aging infrastructure can’t scale to meet the needs of today’s AI-ready businesses.
Fax infrastructure has high IT maintenance costs
Paper document workflows lack visibility
Fax servers can't scale with business needs
Engage Your Team with a Better Way to Receive and Act on Faxes
ETHERFAX Engage is an easy-to-use fax application that replaces legacy technology and improves communication. Built on modern infrastructure with embedded AI, teams can easily Engage with faxes, securely sending and receiving them right from their desktop via the cloud.
Improve Team Workflows
As a web-based fax client, Engage is accessible from any device, anywhere for easier fax inbox management. Staff can quickly check the status of incoming or outgoing faxes, simplifying workflows, enabling remote work, and improving team efficiency.
Level Up Operations with AI-Powered Insights
Built-in AI tools summarize every document for your team. Instead of digging through dozens of faxes with only a phone number as an identifier, your staff can quickly review the sender’s information and a high-level document overview before taking action
Manage Fax Operations Enterprise Wide
ETHERFAX offers centralized administration, audit logs, and reporting, so organizations can control and monitor faxing enterprise wide. Role-based access controls also enable shared inboxes for delegating team-based work to help staff engage with high-priority documents.
A Three-Phase Migration to Cloud Operations
Change the way your team manages document exchange. When migrating to cloud faxing with ETHERFAX, organizations route traffic off legacy infrastructure on day one. Then, transition teams to Engage with no disruption for end users, and gain a secure, scalable fax network for all mission-critical communications.
Switch off aging telephony on day one
Route all fax traffic from copper phone lines to ETHERFAX with a one-day setup and zero changes to your existing workflows.
Operationalize desktop faxing
Engage integrates with document scanners and third-party applications, so teams can send and receive faxes from their desktops.
Transition to cloud-first operations
Port fax numbers to ETHERFAX to sunset your legacy fax server, cutting costly maintenance fees and benefiting from secure, resilient cloud operations.
How Engage Works for Your Industry
Organizations across healthcare, government, and commercial sectors rely on ETHERFAX Engage for streamlined business processes.
Healthcare
Shared workspaces and AI summaries help staff prioritize incoming clinical documentation, referrals, and orders.
>
U.S. Government
Send and receive faxes and digital communications in a FedRAMP High cloud-first environment.
>
Enterprise Business
Quickly check the status of incoming or outgoing faxes for all business-critical operations.
>
Frequently Asked Questions
What is a cloud fax client?
A cloud fax client is a web-based application that lets teams send, receive, view, and manage faxes without fax machines, phone lines, or on-premise fax servers, all through a secure browser interface.
Do I still need fax machines or phone lines?
No. Cloud fax management software like ETHERFAX Engage runs entirely over internet infrastructure, removing the need for fax machines, phone lines, and the maintenance, IT support, and telecom costs that come with them.
Can I send and receive faxes from anywhere?
Yes. ETHERFAX Engage supports secure login and fax management from any location with internet access, supporting remote work and business continuity.
Can multiple users share access to incoming faxes?
Yes. Shared workspaces in ETHERFAX Engage deliver incoming faxes to teams rather than individuals, enabling departmental routing and collaborative workflows.
What types of documents can be faxed using a cloud fax client?
ETHERFAX Engage supports PDFs, Microsoft Office documents, images, and text files, so teams can fax directly from these formats without printing or scanning first.
What is the difference between ETHERFAX Engage and ETHERFAX Flow?
ETHERFAX Engage is a fax application that allows staff to easily manage incoming or outgoing faxes. ETHERFAX Flow is a digital mailroom that opens, sorts, and routes incoming documents with AI, so teams add Flow to streamline workflows with automated intelligence.
What security certifications does ETHERFAX Engage meet?
ETHERFAX Engage operates in an environment that meets HIPAA, SOC 2, HITRUST CSF R2, and PCI DSS 4.0.1 standards, plus NIST v1.1 cybersecurity controls.
Can ETHERFAX Engage integrate with our existing scanners and software?
Yes. ETHERFAX integrates with scanners and MFPs from Canon, Ricoh, Xerox, and Lexmark, plus systems including Epic, Hyland OnBase, and other systems of record, so teams can connect Engage with the tools they already use.
How Engage works with ETHERFAX Flow
ETHERFAX Engage is your document delivery system. Once the documents are delivered, you need a digital mail room to open, sort, and route those incoming documents. Explore our AI-powered workflow solution with ETHERFAX Flow.
Ready to Get Started?
Reach out to ETHERFAX today, and hear how our cloud faxing with AI-powered document workflows can transform your business operations.