Since 1994, Image One has been a trusted leader in helping organizations transform the way they capture, store, and manage information. With more than 1,500 clients across a wide range of industries, Image One provides end-to-end solutions designed to relieve the growing burden of inefficient front- and back-office processes. By combining document automation, data protection, and workflow optimization, the company helps customers save valuable time and resources while unlocking the full potential of their operations.
At its core, Image One focuses on reducing the reliance on manual document labor. Through cutting-edge scanning services and automation technology, businesses can move away from paper-heavy workflows and toward a digital-first environment. “We help our clients fully leverage their two biggest investments—people and office space—by eliminating manual document handling,” said Michael Cooney, Executive Director of Sales and Operations at Image One. “Our goal is to make information more accessible, secure, and actionable.”
Simplifying Data Capture and Workflow Automation
Image One’s solutions are built to handle the complexities of modern data management. From high-volume document scanning and storage to tools that enable mass data ingestion into enterprise systems, the company helps organizations streamline how they process and share information. Their expertise lies in connecting data across departments and systems, ensuring that critical information flows seamlessly through business processes without bottlenecks or delays.
What truly sets Image One apart is their focus on business process automation and digital mailroom solutions for managing unstructured data. Whether it’s incoming correspondence, invoices, or other paper-based communications, Image One automates the classification, routing, and storage of documents—relieving teams from repetitive manual tasks. This automation not only increases efficiency but also improves accuracy and compliance, giving organizations the ability to focus more on their core mission rather than administrative overhead.
Enhancing Document Exchange with ETHERFAX
As Image One aids customers in modernizing their information ecosystems, the company has partnered with ETHERFAX to enhance document exchange across industries that require the highest level of data protection such as education, government, healthcare, and financial. With advanced encryption, HIPAA compliance, SOC 2® certification, and a GovCloud network that has been engineered to meet the federal government’s rigorous FedRAMP HIGH security standards, ETHERFAX ensures organizations maintain compliance with strict data security requirements.
Additionally, the flexibility of ETHERFAX’s cloud-based fax technology enables Image One to deliver scalable solutions that can keep pace with each client’s growth and document volume. By leveraging the cloud to transmit high-resolution documents, businesses can also eliminate the costs and complexities of maintaining traditional fax machines, analog phone lines, and on-premise servers.
“ETHERFAX is nimble. We complement each other well,” said Cooney. “Their hybrid architecture, available on-premise, in the cloud, or both, supports our goal of helping customers achieve digital transformation with ease.”
Trusted Partnership, Shared Vision
For Image One, security and reliability are at the heart of every solution they deliver.
“Faxing remains one of the safest forms of communication,” Cooney added. “ETHERFAX and Image One both have great products and great people. Together, we’re helping organizations securely exchange business-critical data, automate workflows, and accelerate productivity.”
As the partnership evolves, Image One and ETHERFAX will continue to push the boundaries of how organizations manage and share information across their lifecycles. To learn more about Image One, visit www.image-1.com.