Partner Spotlight: Novaris Accelerates Cloud Migration to Transform Fax Workflows 

Novaris helps organizations modernize the way they exchange documents by bridging traditional fax workflows with the speed, resilience, and intelligence of the cloud. Founded in 2014 by industry veteran Scott Riley, Novaris provides technical expertise and a forward-looking approach that has positioned the company as a trusted advisor to businesses navigating digital transformation.

 

Solving Common Faxing Challenges

From its inception, Novaris recognized a critical shift happening across healthcare, finance, government, and insurance industries. These organizations were under mounting pressure to keep pace with modernization efforts and stringent security regulations.

“Some people say fax is dead, but it has a stickiness due to its simplicity, security, and interoperability,” shared Scott Riley, Founder and President of Novaris.

Drawing on decades of experience in fax and document automation, Scott Riley and his team anticipated the need for a more secure, resilient, and scalable approach to document exchange. Novaris set out to help organizations migrate to modern, cloud-based fax environments and reduce their reliance on legacy infrastructure and on-premise fax servers.

With a portfolio offering an array of cloud-based fax solutions, as well as services to support organizations with deployment, third-party integrations, and enterprise support, Novaris future-proofs document processes for customers that demand the strictest regulatory and operational requirements.

 

Novaris’ Long-Standing Partnership with ETHERFAX

Scott Riley’s relationship with ETHERFAX dates back to 2010. Drawing on that long-standing trust and familiarity, integrating ETHERFAX into Novaris’ solution portfolio was a natural choice. With the ability to extend faxing to ETHERFAX’s cloud-based network, Novaris enables its customers to securely exchange business-critical documents with HIPAA compliance and fast transmission speeds.

“The ETHERFAX team is comprised of industry veterans with technical expertise and strong ethics,” said Riley. “We can always depend on them and are proud of the strong partnership we’ve built throughout the years.”

One of the keys to the partnership’s success is ETHERFAX’s product and system-agnostic approach. As ETHERFAX integrates seamlessly into existing infrastructures, cloud-based faxing can be deployed without requiring customers to replace their current systems. This flexibility supports diverse customer environments and accelerates user adoption.

ETHERFAX also enhances the Novaris solution stack by providing virtual telephony services, a fault-tolerant network with high-availability, built-in redundancy, and centralized management across distributed environments. These features allow Novaris to deliver reliable and secure document -exchange solutions tailored to modern business needs.

 

A Shared Vision for Innovation

Looking ahead, Novaris plans to focus on additional workflow automation initiatives, aligning closely with ETHERFAX’s innovation roadmap. By introducing ETHERFAX’s AI-powered data extraction capabilities into its portfolio, Novaris will enable customers to automate document intake, recognition, routing, and adjudication—significantly reducing manual touchpoints and accelerating end-to-end processing.

Together, Novaris and ETHERFAX are helping organizations migrate to the cloud with confidence and embrace the next era of intelligent document automation. As the partnership continues to evolve, both companies remain committed to delivering secure, innovative, and future-ready solutions that advance operational efficiency across industries.

To learn more about Novaris, visit novaris.com.

Chisholm Tucker

As Enterprise Solutions Executive, Chisholm is responsible for managing strategic accounts which include ISVs and the ETHERFAX reseller channel. She began her technology career in 2009 as an IT product manager. Chisholm’s dynamic and extensive technology background serves as a basis for leadership and the primary liaison between customer and partner requests with the purpose of enhancing their ETHERFAX experience.

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