A handful of vendors were capable of producing an outbound fax from Allscripts, Cerner, Epic, and NextGen Healthcare EHRs, but only etherFAX was able to integrate all data into the clinical workflow.
EHR Intelligence features KLAS' Digital Fax 2019 Report
KLAS Research created a scoring system to help explain the current state of digital faxing. In order to reach the highest score, which is a Level 4, data from a fax document must be interoperable with clinical, financial, and other core workflows. Based on KLAS’ scoring, etherFAX scored a Level 4, both Concord and OpenText scored at a Level 3, and J2 Global scored a Level 2.
DIGITAL FAX 2019
What Is Possible with Digital Fax?
In order for an organization to reach the highest levels of KLAS’ Digital Fax Maturity Framework, data from a fax document must be integrated with clinical, financial, and other core workflows. KLAS asked respondents specifically about their level of clinical workflow integration. Only one technology combination – etherFAX and the Cerner EMR – was validated as enabling a bidirectional flow of data (incoming and outgoing faxes) as well as discrete integration of clinical data into the clinical workflow.