The etherFAX Secure Exchange Network (SEN) is playing a vital part in communication during the COVID-19 pandemic. Hospitals and healthcare providers are leveraging etherFAX’s hybrid-cloud network to exchange protected health information (PHI) fast and securely without having to change a single workflow.
Now more than ever, hospital staff need to focus on providing patient care, not learning a new system. With more integrations than any other platform, organizations can fax enable and extend their existing applications to the HIPAA Compliant etherFAX network in short order, and without any training.
To ensure PHI remains protected, DirectFax via etherFAX SEN guarantees that communications never traverse an external telephone network. Healthcare organizations can send and receive PHI documents directly to healthcare applications with end-to-end encryption, guaranteed delivery, and ultra-fast transmission speeds.
etherFAX is committed to providing uninterrupted services and has taken all of the necessary precautions to remain fully staffed during this crisis. We have been waiving all expedite fees on number porting and have also added additional numbers to our inventory. Additionally, we are providing 24/7 customer and technical support free of charge.
In the event of a critical issue, please email: special_incident@etherfax.net.