ETHERFAX Solves Fax Frustrations at CommunityLIVE 2022

A HUGE thank you to our partner, Hyland, for putting on such an incredible CommunityLIVE ’22 event in Nashville. The hosts, venue, agenda, and people in attendance were beyond amazing!

We had hundreds of visitors stop by the ETHERFAX booth, and two common themes emerged from nearly everyone who stopped by:

  • Frustration with their current fax provider
  • Why are we talking about “fax” at a user conference in 2022?

We get it. It’s hard to imagine using floppy disks, typewriters, and rotary phones in today’s workplace. These obsolete technologies have been replaced by cloud storage, tablets, and smartphones. Yet, fax machines — seemingly relics of the 1990s — are still being used by 69% of healthcare organizations and up to 75% of all healthcare communications are still processed by fax. In fact, recent studies have pointed to over 9 BILLION faxes a year being sent in healthcare alone. One of the key drivers for fax volume is the growing accessibility and simplicity of fax technology. It’s no wonder why the global fax services market is forecasted to reach 5.47 billion in 2027.

For those that had a chance to stop by our booth at Hyland CommunityLIVE, we were able to demonstrate how ETHERFAX is creating the off-ramp from fax and the on-ramp to interoperability.

“Our partnership with ETHERFAX allows OnBase users to add secure document delivery to a fully cloud-based infrastructure,” said Bob Dunn, Vice President of Global Partner Programs at Hyland. “ETHERFAX’s cloud-based faxing solution supports our goal to deliver an expansive infrastructure footprint for the Hyland Cloud, allowing us to meet customer requirements with agility and scale, while providing additional integrations that support customers’ evolving IT and business challenges.”

Switching from your current provider allows you to take full advantage of ETHERFAX’s cloud-based faxing. The ETHERFAX Secure Exchange Network (SEN) is a patented Infrastructure-as-a-Service solution and the world’s largest Software-Defined Network (SDN) leveraging hybrid-cloud technology to provide 100% secure communications. For complete data protection, ETHERFAX services operate in a HIPAA and SOC 2® compliant environment that is both HITRUST CSF® and PCI DSS certified.

“Slow transmissions of low-resolution documents and network downtime can create life and death situations related to patient care,” said Paul Banco, CEO and co-founder of ETHERFAX. “Our Secure Exchange Network facilitates electronic responses to medical document requests with ultra-fast transmission speeds, advanced encryption, and guaranteed delivery to ensure healthcare organizations can exchange patient information seamlessly and securely.”

Interested in learning more? Let’s chat!

[us_gallery ids=”9205,9203,9204,9207,9202″ columns=”5″ indents=”1″]

Ben Manning

As Director of Product Management at ETHERFAX, Ben Manning helps to guide the mission and vision of ETHERFAX by aligning the product roadmap to the long-term strategy. Ben has a proven track record of driving profitable growth for products and services across healthcare IT, pharmaceutical market research, and HR consulting firms. Previously, Ben was Vice President of Product Management at Vyne.

Check these out too...