Security Certifications and Data Protection Standards
ETHERFAX is committed to meeting rigorous security measures and maintaining compliance with industry standards to safeguard sensitive information.
Industry-leading Security for Complete Data Privacy
Since day one, ETHERFAX’s patented technology has been engineered with a security-first mindset, adding advanced encryption, two-factor authentication, and in-network routing to ensure that business-critical information and healthcare patient data and remain protected.
ETHERFAX’s Commitment to Security
ETHERFAX is committed to meeting and exceeding the highest security standards across industries. In 2025, ETHERFAX achieved FedRAMP® High authorization to deliver cloud services for government agencies. This certification ensures that our hybrid-cloud technology meets the federal government’s stringent requirements and is a testament to our robust security practices and dedication to protecting sensitive data.
FedRAMP Overview and Benefits
FedRAMP (Federal Risk and Authorization Management Program) is a U.S. federal government initiative designed to standardize security and risk assessment for cloud technologies. This certification ensures that cloud service providers (CSPs) adhere to stringent security protocols, making them trustworthy partners for federal agencies and other organizations requiring high levels of data protection.
ETHERFAX GovCloud is listed in the FedRAMP Marketplace as Authorized to Operate.
- Enhanced Security FedRAMP mandates robust security measures such as encryption, access controls, and vulnerability scanning, significantly reducing the risk of data breaches and unauthorized access.
- Trust and Credibility Certification acts as a seal of approval, demonstrating that the cloud service meets rigorous security standards, which is crucial for sectors like healthcare and government.
- Cost Savings and Efficiency The standardized assessment process streamlines security evaluations, saving time and resources for federal agencies and enabling quicker adoption of secure cloud services.
Importance of Security in Healthcare
Healthcare organizations handle sensitive patient information that requires robust protection. Utilizing FedRAMP-certified CSPs ensures compliance with HIPAA and other regulatory standards, safeguarding patient data against breaches and ensuring confidentiality. This is vital in maintaining patient trust and upholding the integrity of healthcare services.
Third-Party Attestation of Compliance
Self-attestations or self-audits should be a red flag for any organization that processes confidential information. Independent software vendors (ISVs) that offer products utilizing cloud services must do their due diligence to ensure that all their cloud services providers have third-party certifications to protect their customers’ data, as well as their reputation as trusted vendors.
ETHERFAX’s commercial document exchange solutions operate in an environment that complies with HIPAA and SOC 2® standards and is certified to meet HITRUST CSF,® R2, PCI DSS 4.01 Level 1, and NIST v1.1 cybersecurity requirements. ETHERFAX’s U.S. government services have been certified to meet and exceed the FedRAMP High baseline requirements including Department of Defense (DoD) CC SRG Impact Level 5 (IL5) cybersecurity controls, operating within AWS’ GovCloud High environment. Many independent software vendors (ISVs) integrate with ETHERFAX services due to our attestations of compliance and commitment to meeting these cybersecurity standards.
Compliance Certifications and Regulations
The Equinix facilities that currently house ETHERFAX’s data centers maintain compliance with the following certifications: SOC 1 Type II, SOC 2 Type II, ISO 27001, PCI DSS, ISO 22301. For more information please visit https://www.equinix.com/data-centers/design/standards-compliance
Explore our Secure Document Exchange Solutions
Secure Exchange Network
The ETHERFAX Secure Exchange Network (SEN) enhances productivity and streamlines operations by enabling secure, seamless communication across multiple systems through a fully encrypted and HIPAA-compliant network. By leveraging hybrid-cloud technology, SEN provides fast, high-quality document exchange without the need for traditional telephony, aligning with ETHERFAX’s security protocols to ensure end-to-end protection and operational efficiency.
API Integration
The ETHERFAX API enables custom application integration, allowing document exchange with four-nines reliability, built-in redundancy, multi-layered security, and an easy setup using the software development kit (SDK). By leveraging these security measures, organizations can ensure that their integrated solutions not only function efficiently but also maintain the highest levels of data protection and compliance, reducing operational risks and enhancing overall productivity.
Ready to get started?
Reach out to ETHERFAX today and discover how our secure document exchange solutions can transform your business operations.