DIRECTOR OF SUPPORT & TECHNICAL OPERATIONS
Ryan Collins manages the day-to-day functions of the etherFAX support team. Collins provides escalation assistance, advanced fax call analysis, and ensures that all concerns are handled with complete satisfaction. He also manages data center and infrastructure operations, carrier relationships, and plays an integral role in the technical on-boarding of new partners and ISV’s.
Previously, Collins was a Product Specialist at GFI Software where he worked with engineering and product management teams to resolve critical product issues and make improvements for future releases. He attended the College of Engineering at North Carolina State University.